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healthcare OEM services

Healthcare

healthcare oem services

From Assembly to Repairs to Installation & Clinical Training, Quest Has the Solution to Augment Your Healthcare Logistics Operations

Is your organization struggling to accommodate fluctuating demand in an unpredictable market? Does your business need to focus efforts on innovation and customer experience rather than day-to-day execution of service and support? Are you struggling to reduce costs and expenses to operate your service organization?

With nearly 40 years of experience in the healthcare industry, Quest International has the quality systems, tools, knowledge, and footprint to provide end to end product support for medical device manufacturers worldwide. From on-site proactive/reactive support, global depot facilities, and logistics operations and warehouses to efficiently store and transfer products to and from customer sites, to installation and clinical training (or even a product recall) on the device itself — Quest has the experience in medical device repair and the capacity to manage your product's lifecycle.

By leveraging Quest's global infrastructure, your organization can focus on developing the next generation of crucial medical devices and growing market share — all while reducing costs.


Quest provides outsourced service operations on behalf of medical device manufacturers producing capital equipment including:

Medical Devices (Class I, II, III):

    Cardiology
    Critical Care
    Dental
    Diagnostic Imaging
    In-Vitro Devices
    Ophthalmic
    Orthopedic Devices
    Respirators / Ventilators
    Surgical Devices
    Infusion Pumps
    Telemetry / Patient Monitoring

Laboratory Equipment

    Cell Separation
    Chemistry Systems
    Chromatography
    Cryogenic Systems
    Hematology Analyzers
    Histology
    Immunology
    Lab Automation
    Lab Storage & Dispensing
    Lab Water Systems
    Molecular Diagnostic
    Pathology Systems
    Urinalysis

Quest's philosophy is to provide flexible, fit-for-purpose solutions that meet clients' current and future health care logistics needs. Our proactive approach and agility allows us to move quickly and is crucial in delivering customized solutions for our clients. Quest works together with clients on collaborative solutions that benefit the entire value chain to maximize resources, streamline operations, and boost business performance. Our goal is to help clients achieve optimal supply chain efficiency, exceed customers' expectations, and remain at the forefront of technology, reliability, and quality.

Quest's capabilities are designed to augment a company's existing operations. We optimize critical links in the supply chain for many leading medical device manufacturers. Quest is a recognized leader in the repair and maintenance of advanced devices used in hospitals, medical clinics, and laboratories around the world.


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Commitment to Quality

Since 1982, Quest International has delivered the highest standards of quality in our services, products, and solutions. Our commitment is backed by continuous improvement through education, training, teamwork, and innovation, and demonstrated by internationally-recognized quality certifications:


ISO 9001:2015 Certified

ISO 13485:2016 Certified

ISO 14001:2015 Certified

ANSI.ESD-S20.20-2014

ISO 9001:2015 Certified (GmbH)

ISO 14001:2015 Certified (GmbH)


global coverage
Global Footprint

Quest has far-reaching locations worldwide to serve our healthcare customer's needs. From our headquarters in Irvine, CA, we can coordinate depot repair and supply chain services at any number of locations worldwide, all on a moment's notice.

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Contact

Phone
(800) 231-6777
(949) 581-9900

Fax
(949) 581-4011