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Quality

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Commitment to Quality

For 30+ years, Quest International has delivered the highest standards of quality in our services, products and solutions. Our commitment is backed by continuous improvement through education, training, teamwork and innovation, and demonstrated by internationally-recognized quality certifications:


ISO 9001:2015 Certified

ISO 13485:2016 Certified

ISO 14001:2015 Certified

ANSI.ESD-S20.20-2014

FAA Part 145 Repair Station

EASA Part-145 Approval

ISO 9001:2015 Certified (GmbH)

ISO 14001:2015 Certified (GmbH)


Quest Quality Policy

In serving our customers, the Quest goal is to genuinely understand their service needs and be responsive in fulfilling them. On-time delivery of quality products that maximize user value is our primary objective. All of us at QUEST know that only by continually expanding our services and maintaining the highest quality products we can ensure our customer satisfaction. Therefore, each employee shall strive to meet the agreed upon requirements of all internal and external customers, the first time and every time. This shall be accomplished by continuous improvement through education, training, teamwork and innovation.

Because Quality is a process of continuous improvement, all Quests' employees are expected to actively work toward the attainment of these objectives. As Chief Executive Officer (CEO), and Chief Operations Officer (COO), we pledge our absolute support to the QUEST QUALITY POLICY, as defined by ISO 9001 and / or ISO 13485 throughout our organization. Our customers expect the highest level of satisfaction from QUEST and we are committed to comply with requirements and to maintain the effectiveness of the Quality Management System. This policy will be communicated to all contractors / suppliers and be available to the public. Click here for a PDF of the Quality Policy.


Quest Environmental Policy

Quest International, Inc., its management and staff are committed to protecting the Earth's environment. To minimize environmental impacts concerning our activities, products and services, we shall:

    Comply with applicable legal requirements that relate to its environmental aspects.
    Assess the environmental impact of all our operations.
    Prevent pollution, reduce waste and minimize the consumption of resources.
    Educate, train and motivate employees to carry out tasks in an environmentally responsible manner.
    Encourage environmental protection among suppliers and outsourced service suppliers.

Quest is committed to continual improvement of environmental performance. This Policy will be communicated to all staff, contractors and suppliers, and be available for the public. Click here to view a PDF of the Environmental Policy.

Shawn Arshadi
CEO

Kaye Katouzian
COO


Contact

Phone
(949) 581-9900
(800) 231-6777

Fax
(949) 581-4011