Quest International specializes in reactive (corrective maintenance) and scheduled (preventative maintenance) field service solutions on a wide range of healthcare products — as well as rolling out installation, integration, product upgrades, and clinical training for Healthcare Original Equipment Manufacturers (OEM) worldwide.

Our field service support process starts with product training performed in conjunction with our OEM partners. Once training and certification is complete, field service technicians become extended resources for the OEMs, extending their capacity and reach to support deployed equipment and customers.

As an ISO-registered field service provider, Quest creates comprehensive on-site service solutions that help our customers manage staffing and equipment expenditures. Our approach to medical device field service is to provide strategically located, experienced field service technicians to decrease response time, thereby shortening equipment downtime — a must for patients relying on these critical devices.

Quest also offers the convenience of working with a single service provider, with the scalability and flexibility to ensure all your service needs are being met consistently. From Class I to II medical devices to clinical and diagnostics laboratory systems — Quest can provide prompt and professional support.