Global Post-Sales Service and IT Solutions

Service Excellence Methodology

Delivering industry leading experiences that contribute to significant
productivity improvements, lower total operating costs, and enhance brand protection.

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Quest International is a leading global post sales service support partner for
original equipment manufacturers worldwide.
Scale Strategically

Utilizing Quest's flexible team of experienced technicians and project managers
allows OEM's to grow their business efficiently and cost effectively.

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Maximize Your IT Budget

With a Quest Service Level Agreement, customers can extend the service life of
their IT hardware long after the OEM warranty ends.

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Certified Quality

ISO 9001:2015 • ISO 13485:2016 • ISO 14001:2015 • ISO 27001:2013
ANSI.ESD-S20.20-2014 • FAA Part 145 Repair Station
EASA Part-145 Approval

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Is Your Organization's
Data Protected?

With Quest's IT Managed Services, your crucial data will be
backed-up and quickly recovered should disaster strike.

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Depot Services

Leverage Quest's world-class depot repair infrastructure and repair specialists to augment or outsource your aftermarket repair services.

Field Services

With timely response, Quest deploys its capable field service technicians to become extended hands and eyes on behalf of manufacturers to increase customer visibility.

Warehousing and Logistics

Quest can bridge the gap between request and fullfillment more efficiently at any stage in your supply chain, forward or reverse.

Customer Care

Offering help desk services for manufacturers, including product support, warranty assistance, and order management.

IT Managed Services

Quest offers an effective solution to manage your IT infrastructure to maximize uptime and security.

Technology Solutions

Quest helps organizations optimize their installations, and service.

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Partnering with Quest and their Global Onsite Maintenance Services allowed us to save hundreds of thousands of dollars on IT capital expenditures by allowing us to continue to use solid, older equipment that is supported with operational costs thus helping us provide key capital dollars to meet the Meaningful Use’ requirements outlined in the Stimulus Bill.

Global Healthcare Company

Customers can choose to maintain all of these hardware resources themselves and work directly with individual vendors as required. Alternatively, more and more of our customers... are asking us to lighten this maintenance load for them and provide a complete support package.

Global Medical Device Manufacturer

Ours is a highly attractive model that has been adopted by approximately 600 customers who, collectively, are generating nearly 900 million radiology studies over the past decade. Central to our value proposition is the promise that when customers need more server horsepower, they get it. When they need more archival storage space, they get it. If the system’s not fast enough, we make it faster. We respond to each request, quickly and efficiently, while ensuring 99.9% and 99.99% uptime.

Global Medical Device Manufacturer

Quest has allowed us to centralize hardware support resources and focus on our core competencies of sales, service and after-sales system support.

Global Medical Device Manufacturer