Field Service Engineer I

COMPANY OVERVIEW: A career at Quest International means working in a dynamic and challenging professional environment with people who are committed to being a team and striving for quality performance. The medical and industrial imaging industries as well as the computing and IT industries have a bright and long-term future with endless opportunity. We're looking for energetic and imaginative people who are excited about participating in our success.

REPORTING: Operations Management

POSITION SUMMARY: Provides product installation, preventative maintenance, and corrective maintenance (repairs) services on medical and industrial equipment.

BENEFITS: Quest International offers competitive Medical, Dental and Vision to all full-time employees. Quest also offers 401K, Life Insurance and other supplemental insurance.

ESSENTIAL FUNCTIONS

Provides product installation, preventative maintenance, and corrective maintenance services on assigned equipment

Performs troubleshooting to the FRU level

Services electro-mechanical products in the field

Works with compliant wiring harnesses and sensitive electronic components

Uses common field service tools including vacuum/pressure meter, frequency counter, and digital multimeter

REQUIRED SKILLS / KNOWLEDGE / TECHNICAL COMPETENCIES:

Ability to troubleshoot to the FRU level

Experience servicing electro-mechanical products

Experience servicing products with compliant wiring harnesses and sensitive electronic components

Familiar with the use of common service tools including vacuum/pressure meter, frequency counter, and digital multimeter

SECONDARY SKILLS / KNOWLEDGE:

Experience with optical product a plus

Command line and PowerShell exposure preferred

YEARS OF EXPERIENCE: 1 year minimum listed on requisition, with field service and electro-mechanical troubleshooting experience preferred.

TRAVEL: Up to 80%+ based on the required interview questions and field service scope.

EDUCATION: High School required per requisition.

VACCINATION: Please use standard company posting language if required for customer site access.

RELIABLE TRANSPORTATION: Candidate must have reliable transportation for field-based work.

CAR & TRAVEL EXPENSES: Reimbursed by the company, per standard Quest posting language if applicable.

TRAINING: Provided by the company.

SALARY: $24 - $29 Hourly

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Quest Is An Equal Employment Opportunity (EEO) and Affirmative Action Plan (AAP) Employer

At Quest International, we are committed to ensuring a workplace free of discrimination and harassment along with providing a safe and pleasant working environment for all employees to encourage good working relationships among employees.

Quest will endeavor to ensure that in the application of all company policies, practices and procedures, no discrimination takes place and that all employees enjoy equal access to opportunities within the organization. The basis of employment decisions is the individual merit of employees. Quest International will also endeavor to ensure that no sexual, racial or other harassment occurs in the workplace.

Quest is committed to achieving the following Equal Employment Opportunity (EEO) objectives:

To ensure all employees are treated fairly

To fully utilize and develop the potential of every employee

To keep all policies and procedures consistent with EEO principles

To augment employee morale and motivation by increasing staff confidence in the fairness of our human resource practices and access to employment opportunities

To ensure achievement of our objectives through our EEO program which includes the training of staff on EEO and related issue.

Quest is also committed to Affirmative Action Plan (AAP) objectives:

To proactively recruit, hire and promote women, minorities, disabled individuals and veterans

To promote diversity

To keep all policies and procedures consistent with AAP principles

To ensure achievement of our objectives, employees are trained on AAP practices

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Quest Is An Equal Employment Opportunity (EEO) and Affirmative Action Plan (AAP) Employer

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