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Quest 3rd Party On-site Hardware & Data Center Management Services
Published October 3, 2018
We understand that one size does not fit all. Quest takes a fit-for-purpose approach with our clients. While a preventive management approach to implement a managed service is preferred, there may be situations where companies need IT support only when required.
Quest provides flexible quality on-demand support as needed. Our break-fix and on-demand installs, moves, adds and changes (IMAC) services, allow us to provide the proper IT services your organization requires, as well as the necessary hardware — all without incurring unnecessary costs while managing your IT capital investment.
Our field service and depot repair experts can supplement your internal IT resources by providing additional bandwidth, knowledge, and geographic coverage. Many of our customers find our break-fix and IMAC services most valuable for out of warranty, end-of-life (EOL) and legacy products and systems.
Companies with remote offices, branch locations with minimal IT infrastructure, and installations supported by internal IT staff with new equipment that’s unlikely to require repairs, upgrades or updates — also find great value in Quest’s flexible service offerings.
Let us right-size our break/fix and IMAC services to fit your needs, including:
► In and Out of Warranty Service
► Basic and Component Level Product Repairs
► System or Site Equipment Moves / Upgrades
► On-site Hardware Remediation
► Hardware / Software Upgrades
► Board Diagnosis and Exchanges
► Complete System Exchange