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OEM Services

Depot Services

Repair budgets under stress? Offload the overwhelming overflow and save time and headcount.

As an industry leader in the repair and maintenance of medical products, industrial equipment, and various electronic devices – Quest International's team of OEM service technicians are at your service, ready to repair or upgrade your current or End-Of-Life devices. Whether your OEM device is in need of a routine cleaning or calibration, or even a complete refurbishment, Quest is your clear choice for all repair requirements. Quest's engineering, support and service teams are dedicated to providing repair and upgrade solutions that are reliable, affordable, and make you more productive. Quest also has extensive experience in meeting strict commercial aviation industry requirements by maintaining an FAA and EASA Part 145 IFE Repair Station. Typical medical display repairs include servicing: diagnostic LCD displays, surgical displays, endoscopy displays, and radiology displays.

Offload your depot repairs overflow to Quest's best-in-class techs and repair specialists. We optimize this critical link in the supply chain for some of the biggest names in their industries. Quest is a recognized leader in the repair and maintenance of advanced devices used in hospitals, facilities, and factories around the world.

Screening & Testing
Quest's comprehensive evaluation, screening and testing provides essential analysis needed to direct the RMA product into the appropriate depot services process flow. Equipped with manufacturers test equipment, Quest can adhere to OEM standards when it comes to effective diagnostics.

Calibration & Preventative Maintenance
Proactive measures to maintain products efficiency and productivity has been instrumental in maintaining customer satisfaction. Quest understands and executes comprehensive preventative maintenance programs and calibration.

Rework & Upgrade
Quest can help you reduce service costs, including those for legacy and end-of-life products, with our ability to diagnose and rework / upgrade even down to the component level.

Repair & Refurb
From component & board level repair to whole unit repair and refurbishment — Quest's suite of services is best in class.

Depot Repair Process
Supply Chain Logistics

• Spare Parts Management
• Parts Fulfillment
• Assembly FRU Parts
• Planning & Procurement

Product Life Cycle Management.

Quest International has the infrastructure, experience, and resources to partner with OEMs and support their product lines throughout the lifecycle. From warranty support (standard and extended), preventative maintenance, end-of-life service, to any type of field service or repair – Quest can offer a cost effective alternative to resource consuming programs.

Commitment to Quality

In our continuing commitment to quality, Quest works diligently to maintain current ISO certifications:
Irvine: ANSI.ESD-S20.20-2014 • ISO 9001:2015 Registered • ISO 13485:2016 Registered • ISO 14001:2015 Registered • EASA Part-145 Approval
Germany: ISO 9001:2015 Registered (GmbH) • ISO 14001:2015 Registered (GmbH)

Global Footprint

Quest has far reaching locations worldwide to serve our customer's needs.
From our headquarters in Irvine, CA we can coordinate depot repair services at any number of locations worldwide, all on a moment's notice.

Contact Us - OEM Services

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