Downtime equals lost revenue. Trust Quest to keep you up and running. Whether your hardware and OS challenges lie in procurement, asset management, or infrastructure consolidation, Quest delivers a comprehensive solution with a single point-of-contact and a single service contract. We can supplement your IT team, fill in regional gaps, or provide comprehensive, turnkey management of your IT infrastructure.
Onsite Break/Fix IMAC & Data Center Mgmt Our break/fix repair and Install, Move, Add, and Change (IMAC) services dovetail neatly within our end-to-end approach to IT services — or as a standalone solution. Bottom line? Lower overall costs, higher productivity, and all-in-one accountability. Quest also provides 24x7x365 core infrastructure management, as well as 24x7 infrastructure monitoring, response and remediation. Services includes patch management, data backup & recovery, managed security and more. Learn more
Multi-Vendor Mgmt Supporting multiple vendor solutions and service agreements in IT environments is time-consuming and costly. As an experienced OEM alternative, Quest offers a single point-of-contact and a single service contract, with flexible Service Level Agreements and a brand-agnostic service approach. Learn more
Full Life Cycle Support From hardware planning & procurement through end-of-life, Quest can streamline and simplify support across your entire IT infrastructure while reducing overall costs. For extended product life or legacy solutions, Quest offers solutions that outperform OEM offerings. As a leading third-party maintenance provider, Quest provides world-class service for all major brands of computing and storage solutions. Learn more
3rd Party Hardware Support Quest International is a leading global provider of on-site and depot maintenance of Information Technology hardware products, from all the leading IT hardware manufacturers, including:
QuestNet℠ Asset management services through Quest help eliminate equipment drift, increase uptime, validate service levels, and manage warranty expiration dates. That’s why Quest developed QuestNet, a cloud-based asset management and service tracking tool, enabling you with total visibility and real-time access to your equipment and service status from any Internet connected computer or mobile device.
QuestNet complements your existing process, or deploys as a cloud-based asset management system, meeting your infrastructure’s specific needs including: