Parts Exchange Programs
This cost-effective program is for customers who are self-sufficient and require only parts replacement and telephone back-up assistance. This program includes 24 hour, 48 hour and three-day turnaround options. Our Exchange Program provides free hardware technical assistance over the telephone.
Platforms Supported
Unix:
All Sun Microsystems Products
Sun Compatible Systems
HP 9000 Systems
IBM RS / 6000 Systems
SGI Systems
DEC Alpha
Windows/Linux:
HP / Compaq (Authorized Warranty Provider)
IBM (Authorized Warranty Provider)
Dell
Others
Peripherals:
Tape Libraries
CD Jukeboxes
Storage Devices
All Exabyte Drives (Authorized Warranty Provider)
Monitors
Printers:
All Laser Printers
Dye-sublimation Printers
Impact printers