OEM Services


Bridge the gap between request and fulfillment more efficiently. Any stage in your supply chain, forward or reverse.
Reverse Logistics

Reverse logistics provides one of the biggest operational challenges for OEMs. Quest has the expertise, the systems, and the industry experience to ensure that your business doesn't forfeit value as goods flow back from your customers. Quest Reverse Logistics services can help your internal product support team with a number of services that help hold down costs as you expand into new geographies or markets, reduce administrative burdens during volatile staffing periods or optimize overall operational efficiency.

Return center operations
Return-to-vendor management
Product recall management
Test, repair and refurbishment for resale
Product recycling and regulatory-compliant disposal

Forward Logistics

As a flexible, scalable services company – Quest can respond quickly to your changing needs, and provide the additional bandwidth or expertise necessary to bridge gaps in your internal resources. Some of Quest's forward logistics services include:

Direct order fulfillment
Consigned products or parts shipment
Packaging of bulk material parts
Label replacements on cartons, pallets and piece parts


Quest's global warehousing capabilities give you the flexibility and freedom to deliver your products to customers, or to receive returned products from them, efficiently and cost-effectively. Our global network and resources put our warehouse facilities and your inventory – including parts and product – close to your customers. That helps reduce shipping time and expense, while speeding fulfillment in both directions along the supply chain.

Inventory management
Security and confidentiality
Environmental controls
Customs clearance
Regulatory compliance

Commitment to Quality

In our continuing commitment to quality, Quest works diligently to maintain current ISO certifications: ANSI.ESD-S20.20-2014 • ISO 9001:2008 Registered • ISO 13485:2003 Registered ISO 14001:2004 Registered • EASA Part-145 Approval

Global Footprint

Quest has far reaching locations worldwide to serve our customer's depot services and logistics needs. Covering 6 continents and 26 countries, leverage Quest to expand your service areas rapidly and efficiently.

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