IT Services

Multi-Vendor Management

Heterogeneous environments present a number of challenges to internal IT teams. Managing disparate patches, updates, service level agreements, warranty terms, etc. gets to be increasingly time-consuming and complex as the number of vendors and solutions increases.

Quest has deep experience in managing customer environments that utilize multiple vendors and solutions. By consolidating all these moving parts with Quest, you maximize accountability and streamline management with a single point of contact.

To further simplify the process, Quest's cloud-based asset management and service tracking tool – QuestNetSM — provides one centralized console for complete visibility into equipment, project, and service status from any Internet-connected computer or mobile device. It's a powerful resource that improves efficiency, eliminates equipment drift, increases uptime, validates service levels, and manages warranty expiration dates.

Quest International delivers a comprehensive solution; a single point-of-contact and a single service contract, allowing you to focus on managing your business. Quest International’s all-inclusive hardware and software support service contract will cover your entire IT infrastructure. We can provide a versatile and affordable alternative to standard OEM maintenance agreements. Quest can extend the service life of your IT hardware at a significant cost savings, and without the rigid requirements of an extended OEM warranty.

 


Hardware service includes these components & peripherals:

Servers and Computing Solutions
Tape/Disk Storage Devices
Network Devices
Printers, Plotters and other Peripherals
Desktop Displays

 


Contact a Quest International representative at 800-231-6777 or 949-380-6751 to discuss your unique data center hardware maintenance requirements and how we can customize a service agreement that meets your needs.


 

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