Quest International > Customer Survey

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1. How would you rate the condition of the packaging of the unit upon receipt?
Comments:
 Above Average

 Average


 Below
Average
2. How would you rate the quality of the unit in terms of physical appearance?
Comments:
 Above Average

 Average


 Below
Average
3. In terms of "plug and play", how would your rate the ease of installation?
Comments:

 Above Average

 Average


 Below
Average
4. Were any major adjustments required?
Comments:
No


Yes
5. In terms of functionality, how would you rate the performance of the unit?
Comments:
Above Average

 Average


 Below
Average
6. If technical support was required, how would your rate the professionalism and problem solving of our Quest Tech Support Staff?
Comments:
Above Average

 Average


 Below
Average
7. In terms of overall customer satisfaction, how would you rate your experience with Quest?
Comments:
Above Average

 Average


 Below
Average
8. Would you like to receive Quest "Tech Tips" via e-mail?
Comments:
No


Yes
9. Do you have any recommendations for us to improve our services?

 

 

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